We believe that knowledge is power, so we provide you with information related to safety and security measures. Apply these steps to avoid various types of fraud. Don't pay anything if it’s not through Gojek app Secure your personal data, do not share the OTP code Use a PIN, and File any suspicious action through Gojek’s official email and help page that you can access from Gojek app
Gojek SHIELD is a series of Gojek’s technology advancement that we have prepared to maintain your safety and security. Starting from providing notification feature when potential fraud is detected, to emergency button we hope you will never use.
We always ensure that you get the best services from Gojek’s reliable partners with insurance coverage to minimize risks.
Be aware of various types of fraud, including psychological manipulation that is commonly used. Through a collaboration video with the Ministry of Communication and Information, we hope you will fully understand how psychological manipulation can occur and know how to avoid it. Don't forget, always be vigilant and follow our safe steps.
