SINGAPORE, 13 June 2019 – In a move to provide more convenient payment options to users, DBS Bank and GOJEK today announced that consumers in Singapore can now pay for their GOJEK rides with DBS PayLah!. GOJEK customers will be able to add DBS PayLah! as a preferred payment method for GOJEK rides after a one-time authorisation and set-up. This feature has been made available in the GOJEK app for both iOS and Android users in Singapore.
GOJEK riders can choose from a suite of DBS/POSB payment options when paying for their rides
According to GOJEK, about 35% of its daily ride-hailing transactions are paid for in cash. This presents an opportunity for DBS and GOJEK to encourage users – who may not own a debit or credit card and so need an alternative to cash payments – to adopt digital payments to enjoy a more convenient and seamless payment experience. DBS PayLah! is Singapore’s most popular mobile wallet. Today, over one million users are able to use DBS PayLah! at some 80,000 merchants in Singapore. Consumers can also look forward to GOJEK’s integration within DBS PayLah! in the next few months.
“As GOJEK’s preferred payment partner in Singapore, we are pleased to expand our payments services partnership to provide a full suite of easy and seamless options for consumers to travel and pay as they prefer,” said Shee Tse Koon, Singapore Country Head, DBS Bank. “DBS and GOJEK are two companies that share the same vision of providing the best possible experience for our customers, and in doing so, we are laser-focused on creating long-term value and building a sustainable future.”
Lien Choong Luen, General Manager of GOJEK Singapore, added: “We value our partners and are always finding new ways to work with them to bring new benefits to our users. Through integrating DBS PayLah! in the GOJEK app, our riders will have greater flexibility to choose their preferred payment methods, which allows for a more seamless travel and payment experience with every ride. This is the latest benefit that we are bringing to our users in partnership with DBS – and will not be the last. We will continue to collaborate to find innovative ways to deliver value to our customers.”
To that end, GOJEK has also partnered DBS in Singapore on:
Shee added, “Following the success of DBS and GOJEK’s partnership in Singapore, where GOJEK recently celebrated their 10 million-trip milestone, we have also entered the next phase of our partnership in Indonesia. Indonesia is a key growth market for DBS, and is where GOJEK has established itself as an innovation leader by becoming a part of Indonesians’ everyday lives.”
DBS and GOJEK are exploring collaboration opportunities in Indonesia, such as cross-marketing initiatives, with further details to be announced in due course. Indonesia is where GOJEK is headquartered in, and where DBS provides a full range of services in consumer, SME and corporate banking across 13 major cities, and has more than 460,000 digibank customers to date.
For more information on using DBS PayLah! on the GOJEK app, please visit go.dbs.com/sg-gojek.
About DBS
DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “Global Bank of the Year” by The Banker and “Best Bank in the World” by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for ten consecutive years from 2009 to 2018.DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, and positively impacting communities through supporting social enterprises, as it banks the Asian way. It has also established a SGD 50 million foundation to strengthen its corporate social responsibility efforts in Singapore and across Asia.With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. The bank acknowledges the passion, commitment and can-do spirit in all of our 27,000 staff, representing over 40 nationalities. For more information, please visit www.dbs.com.
About GOJEK Group
GOJEK is Southeast Asia’s leading on-demand multi-service platform technology group, providing a range of services from ride-hailing to food delivery to payments. The company, based in Jakarta, was founded in 2010 and has been expanding its business in Singapore, Vietnam, Thailand and the Philippines. It has become the largest on-demand, multi-service provider in Indonesia and Southeast Asia, connecting users to 2 million drivers and over 300,000 merchants daily. In Indonesia, the company currently offers 21 on-demand services on its platform.
