Welcome onboard new driver-partners!
To help you kickstart your journey, you can now take home more earnings with every trip on top of daily and monthly incentives for 4 weeks!*
*Only for new driver-partners who are onboard from 1 May - 30 Sep 2024.
All you need to do
Note: You can only qualify for Target 1, 2 or 3 every week.
How it works
Aug 2024 onboards
New driver-partners onboarded from 31 Jul - 27 Aug 2024 will be grouped into the weekly batches below based on their onboarding date.
Sep 2024 onboards
New driver-partners onboarded from 28 Aug - 30 Sep 2024 will be grouped into the weekly batches below based on their onboarding date.
Important: Each batch will have their own unique 4-week scheme timeline. Refer to the tables above for the start and end date of the 4-week schedule for each respective batch.
Example: If you are onboarded from 7 - 13 Aug, you will be grouped in Batch 2 of Aug. Trips completed before 16 Aug will not be counted towards your Week 1 incentive as your scheme has not started yet.
The weekly schemes begin on Fridays when demand is typically higher, this is so that you can have more opportunities to hit the minimum requirements with higher demand from customers.
Note: New driver-partners can only qualify for Target 1, 2 or 3 at any time.
If you missed any of the trips target in Week 1, don’t worry! You’ll still be able to qualify for the incentives in Weeks 2 - 4.
Incentive payout
Eligible new driver-partners will receive their payout in their Earnings Wallet one hour after the weekly scheme ends.
National Private Hire Vehicles Association (NPHVA) sign up bonus
New drivers referred from NPHVA are eligible for an additional $50 bonus if they meet the following criteria:
Eligible new driver-partners will receive their NPHVA payout in their Earnings Wallet by 19 Jul, 19 Aug, 19 Sep and 19 Oct 2024.
*Driver-partner’s first week is based on the date they are successfully onboarded. Refer to the incentive timeline for the exact dates.
What is acceptance rate?
Refer to the guide below on how acceptance rate is calculated.
Acceptance rate = Total orders accepted / Total orders received
Example: Uncle Bob gets 10 orders and only accepts 3 orders. Regardless of his completion rate, his acceptance rate will be 30%.
What is completion rate?
Refer to the guide below on how completion rate is calculated.
Completion rate = Total orders completed / Total orders accepted
(excluding orders canceled by customers and orders canceled within the cancellation quota)
Example: Uncle Bob received 10 orders and only accepted 1 order, which he completed. His completion rate will be 100%.
Why you should drive with Gojek
💡 Low service fees of just 10% so you can take home more on every trip.
💡 All-day, everyday incentives for extra earnings
💡 Service fee rebates via Monthly Loyalty Rewards
Hit monthly trip targets to enjoy service fees as low as 0% and take home all your earnings.
Click here for more details.
💡 GoalBetter Rewards
Enjoy 24.2% upfront Esso fuel savings at the Classic tier and get up to 34.2% in fuel rebates the more you drive with us!
Click here for more details.
That’s it - you’re ready to start driving!
If you already have a PDVL/TDVL, you can even sign up from your home and start driving the next day if all your documents are in order.
No additional assessments required!
No license yet? You can get one in 6-8 weeks. Learn more here.
No vehicle, or thinking of upgrading so you can accept specialized trips for up to 60% more earnings per trip?
Rent with our GoFleet partners and enjoy additional benefits such as extra weekly fuel rebates and monthly loyalty bonuses.
Sign up now. Check out this guide for walk-in registrations.
Email us at drivercare.sg@gojek.com.
We’re excited to have you join us!
FAQs
Q: I missed the trips target for the first week, can I still get the new driver incentive for the following weeks if I meet the requirements?
A: Yes, even if you missed the target for the first week, you are still eligible for the incentive for the remaining weeks as long as you hit either trip target.
As long as you hit either trips target in that week, you are eligible for the incentive, regardless of your performance in the previous week(s).
Q: What does the 60% acceptance rate criteria mean?
A: Acceptance rate = Total orders accepted / Total orders received
This requirement helps to improve the reliability of customers being matched with a driver, while continuing to offer you flexibility in choosing trips based on your preference.
Example: Uncle Bob gets 10 orders and only accepts 3 orders. Regardless of his completion rate, his acceptance rate will be 30%.
Q: What does the 90% completion rate criteria mean?
A: Completion rate = Total orders completed / Total orders accepted (excluding orders canceled with cancellation quota and orders canceled by customers).
This gives you flexibility to choose the trips that you want to accept, and helps to provide a better experience for customers.
Example: Mr Lim receives 10 orders and rejects/ignores 9 orders. He completed the 1 order that he accepted, therefore his completion rate is 100%.
Q: If I am successfully onboarded with Gojek on the last day of the month, will I still be eligible for all four weeks of the scheme?
A: Yes, you will be grouped into the last Batch for that month and still be eligible for the 4-week scheme.
Q: When will I receive incentive payout if I am eligible?
A: Eligible new driver-partners will receive their payout in their Earnings Wallet one hour after the weekly scheme ends.
Q: Will all trips be eligible for this incentive?
A: All GoCar, GoCar XL, GoCar Kids, GoCar XL Kids, GoCar Premium and GoTaxi trips are eligible for this incentive.
Q: Will I still be eligible for other incentives?
A: Yes, you will still be eligible for the current daily points incentive, the Monthly Loyalty Rewards and the far pickup incentives.
Click here for more information on Gojek's incentives.
NPHVA sign up bonus
New Members
Q: Where do drivers sign up for NPHVA membership?
A: Drivers can sign up for membership by using this link: https://ntuc.co/NPHVAONLINE
Q: When will my membership start?
A: Membership will start in the same month.
Existing NTUC Members
Q: How do members of other associations and unions transfer their membership to NPHVA?
A: Drivers will need to write an email to nphva@ntuc.org.sg to request for transfer and to fill in a form to provide consent.
Q: Is there any change in membership fee when you transfer your membership to NPHVA?
A: The monthly membership fee will remain the same.
All drivers
Q: How do I check if I am an existing member?
A: Drivers can use the virtual assistant here in the NTUC website to check their membership status.
T&Cs
New driver-partner incentives
