New to Gojek? Haven’t taken a ride in a while? Need all the tips to be a stellar 5-star passenger? Here’s our guide on how to make the best of your Gojek experience every time you take a ride. 

Go to the toilet. Gather all your things. Book a ride only when you know for sure you’re ready to go, so your driver doesn’t have to wait and you don’t have to pay cancellation/waiting fees.

And if you want a ride where you’re matched with a car closer to you, then choose GoCar Flash*.

*For pick-ups from the Central Region only. More areas to come soon.

The car is a shared space for all – make sure to keep it clean for the driver, other passengers, and yourself. Also this goes without saying, but make sure not to do anything illegal, e.g. vaping, etc.

Not to worry – it happens! You can get in touch with your driver to retrieve a forgotten item or write to Gojek. For a full guide on what to do if you’ve left an item in a GoCar, click here.