Accident and Safety

Help/customer/accident-and-safety /
Staying safe from scams and phishing.
Staying safe from scams and phishing.

We implement strict data protection measures based on applicable laws and industry best practices – providing greater safety for everyone on the platform.


What we do to protect you:

  • Ensuring confidentiality and integrity of your personal information
  • Masking your phone number

Here’s some things to know:

  • Attackers may pose as a Gojek and trick you
  • Never share passwords/OTP/PIN with anyone
  • Read on to find out how to spot scams or phishing attempts

If you have any issues or receive a suspicious request, here's how you can reach us:

On your Gojek app > Main Menu > Help Center > Safety & Emergency > Staying safe from scams and phishing

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