Gojek Logo

Order experience

Topics
Help! My driver did not match the profile as seen on my app.I want to tip the driver.I want to report misuse of the Gojek app.How many passengers and items am I allowed to bring onboard?I want to report an error in the pick-up/ drop-off point.

Browse customer topics

Accident and Safety
Lost and Found
Business profile
Community guidelines
Vouchers and Promotion
Fares and Charges
GoCar XL
Free accident coverage
In-Vehicle Recording Device (IVRD)
GoTaxi
RideShield
Account and Privacy
GoCar
yuu Rewards Club
Order experience