Account and Privacy

Help/customer/account-and-privacy /
I’ve changed my phone number and want to update my contact details.
I’ve changed my phone number and want to update my contact details.

If you are logged into your account on the app, simply click on the icon on the top left of your home screen and go to My Account > tap on the pencil icon > Change Phone Number or Email.


If you are currently unable to log in, you can drop us an email at support.sg@gojek.com and we’ll help you out with the process. It is important to note that you should not be creating a new account as you are waiting!

Browse customer topics

Accident and Safety
Order experience
Lost and Found
Business profile
Community guidelines
Vouchers and Promotion
Fares and Charges
GoCar XL
Free accident coverage
In-Vehicle Recording Device (IVRD)
GoTaxi
RideShield
Account and Privacy
GoCar
yuu Rewards Club