Respect each other

As the general rule goes: treat each other the same way you’d like to be treated. Be respectful and polite at all times. Gojek does not condone any form of conduct – physical, verbal, virtual, or otherwise – that is insulting, intimidating, harassing, or discriminatory. If you encounter any issues of such nature, please refrain from engaging in altercations and follow these steps instead.

Avoid fraudulent activity

Accounts associated with fraudulent activity or misuse of the Gojek app may be deactivated. These activities include abusing promotions and creating duplicate accounts and collusion with drivers. Accounts suspected to be involved in fraudulent activity or misuse of the Gojek app will be suspended or deactivated.