Help/
customer/
fares-and-charges /
I forgot to pay/underpaid for my cash trip.
I forgot to pay/underpaid for my cash trip.
Not to worry! We’ll help sort this out for you.
Simply follow these steps:
- Launch your Gojek app
- Tap on Main Menu > Help Center > Fares & Charges
- Select 'I forgot to pay/underpaid for my cash trip' fill in the details and submit!