Order experience

Help/customer/order-experience /
I want to report an error in the pick-up/ drop-off point.
I want to report an error in the pick-up/ drop-off point.

We’re working hard to improve our map and location accuracy. In the meantime, we’re really sorry for any errors or discrepancies.

If there’s an error in the pick-up or drop-off points, here’s how you can report to us:

  1. Launch Gojek app
  2. Go to Main Menu > Help Center
  3. Select Order Experience > I have a suggestion about the map or location
  4. Add in details and submit.

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