yuu Rewards Club

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yuu Points and FAQs
yuu Points and FAQs

 

Link yuu and Gojek together for Points and rebates!

Good things come in a pair, like yuu and Gojek. Link both accounts to get up to 36 points per $1 spent on all rides.

 

[FAQ]

How do I sign up for a yuu Account?

Get started by downloading the yuu App – then sign up for an account. Alternatively, you can sign up for a DBS yuu Card here

 

How many yuu Points will I earn?

You’ll earn 1 yuu Point for every S$1 spent on Gojek, except on tolls, waiting and cancellation fees, voucher pack purchases, tips, or RideShield.

Come back to this page for occasional promos and bonus Points coming your way.

 

Can I still get yuu Points if I use a voucher?

You can earn yuu Points, but only for the amount that you pay after your voucher has been applied.

 

Can I earn points on more than one yuu Account?

Unfortunately, you can only earn on one yuu Account for each Gojek account linked. If you want to link to a different yuu Account, you’ll have to unlink the current Account first.

 

How will my yuu Points be reflected on the yuu App?

yuu Points earned through trips completed on Gojek will be reflected as Gojek Base Points.

 

When will the Points be credited to my yuu Account?

Once you link your yuu Account to Gojek, you will start earning Gojek Base points on the next completed ride.

Base Points from Gojek will be credited within 14 working days from the date of transaction. If not, you can contact yuu Customer Service via the yuu App or website.

 

If I don’t use a DBS or POSB card, can I still earn yuu Points? Absolutely. You’ll get 1 Point for every $1 spent on Gojek with any other card.

To maximize your yuu Points on Gojek, Sign up for a DBS yuu Card to earn up to 36 Points, or up to 18 Points with a PAssion POSB Debit Card. For more details, please read more here.

 

How can I use my yuu Points?

You can use your yuu Points to redeem Rewards or vouchers in the yuu App.

Pro tip: you can use these Points to redeem Gojek vouchers for even more savings!

 

If you have enquiries regarding your yuu Points for a particular trip, you may raise them via our in-app Help Center.

Simply go to Main Menu > Help Center > yuu Rewards Club > click on the article that best matches your question.

If you’re having issues with Point crediting, you can contact yuu Customer Service via the yuu App or website.

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