Vehicle maintenance

Maintain your vehicle regularly to meet roadworthiness, emission, and other industry safety standards, as well as any regulatory requirements. You must also ensure that your vehicle undergoes annual vehicle inspections in accordance with LTA's requirements.

Vehicle plate numbers

For the safety of your passengers, ensure that your vehicle plate numbers are correctly reflected on the Gojek Partner app. If you are changing your vehicle, you must submit a vehicle change request to us via the in-app Settings page, using the ‘Edit Vehicle’ function. You may only use the new vehicle to complete orders over our platform after the request is approved.

Road safety

Do not endanger the lives of our customers and other road users by driving recklessly or dangerously. You must abide by traffic signals, speed limits, and all other road traffic rules. Ensure that all passengers fasten their seatbelts during the trip.

Use of alcohol or drugs

Gojek does not condone the use of alcohol or drugs by driver-partners using the Gojek app. Any driver-partner reported to be driving under the influence of drugs or alcohol while completing an order will be suspended pending investigation.

Health and wellness

Monitor your physical and mental health – do not drive if you are feeling unwell or under medication. Do also take regular breaks to prevent fatigue on the road.