In-Vehicle Recording Devices (IVRDs)

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How can I request for the IVRD recording in case of disputes with my customers?
How can I request for the IVRD recording in case of disputes with my customers?

Both drivers and customers are encouraged to lodge a report to us as soon as possible, as well as to relevant authorities: Singapore Police Force (SPF) and/or Land Transport Authority (LTA). Only these authorities are allowed access to these recordings.


If required for investigation, Gojek may also request for these recordings.

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