Passengers are required to book the appropriate service option based on passenger capacity in order to comply with safety and LTA regulations.
You are recommended to store your luggage or bulky items in the car boot. However, it will be up to the drivers’ discretion to accept if you are bringing any additional luggage or bulky items. Please note that excess luggage or bulky items may also reduce the number of allowable passengers permitted to ride in the vehicle. If you are unable to fit your belongings within the dedicated space available or if the driver does not choose to accept the transportation of your excess belongings, either you or the driver will be required to cancel the trip for the safety of all passengers.
For more information on the permitted number of passengers for each service, please refer to the table below:
*1 large luggage = 27-inch luggage or 2 cabin-sized luggage
GoTaxi seating capacity: