Please check on the invoice that has been sent by GoCorp to your Company’s Representative from Finance with the subject: Transfer request <number> - GoCorp - <month> <year> - <Company Name>.
a, If the invoice has not been settled, please proceed with payment for the invoice soon then send the proof of payment to invoicing@gojek.com and support-gocorp@gojek.com.
b. If the invoice is settled, send the proof of payment to invoicing@gojek.com and support-gocorp@gojek.com. Mention your company name, provide an explanation that the invoice has been settled, and indicate that your company’s credit limit is currently Rp1 in the body email.
GoCorp Finance team will proceed to validate the proof of payment and restore your company’s credit limit as previously specified.