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How does any additional fees (e.g. toll and parking fees) work with vouchers?
How does any additional fees (e.g. toll and parking fees) work with vouchers?

Depending on the type of value assigned to a voucher, fees that are covered by a voucher will be different. 

**Monetary or fully covered ride (flat denomination):** this voucher will cover all surcharge fees that are applied in a trip EXCEPT for toll and parking fees. 

**Discount (%)**: this voucher will cover ONLY the following: 
- ID: trip fare + multi-destination fee + schedule fee 

- SG: trip fare + multi-destination fee 

- VN: trip fare + multi-destination fee + late night trip fee 

You may want to inform customers/employees/stakeholders if vouchers will not cover toll and parking fees, so they’re not surprised when the fee is charged to their default payment method.

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