To be able to use the voucher, please make sure that:

1. You have read the applicable voucher Terms and Conditions, such as minimum purchase, maximum discount, payment method, and so on
2. You have followed the steps in this article
3. You use the correct voucher before making a transaction. This is because the voucher that you want to use might be usable only at certain shops, restaurants, or some services.
4. For purchases with GoFood*, you applied for 1 (one) voucher at a time.

If after confirming the things above and you still can't use the voucher, please report it here. We will be happy to help you.

If the problem you have is that your voucher or subscription package has suddenly disappeared, please report it in this article*.

*If you subscribe to a GoFood Plus voucher, you can still apply it alongside with other vouchers/promotions.

*)Link is only accessible when you open this page on your phone/tablet.