If you feel confused with the status when using GoSend Same Day service in the Gojek app, see the meaning below: 

Your request is confirmed and a driver will be assigned to pick up your package around the approximate hour 

Driver has been assigned to pick up and deliver your package within the approximate hour 

Driver is on the way to pick up your package 

Your package is already with the Driver and ready to be shipped to the recipient 

Your package will arrive in the approximate time 

Your package is on hold, you need to contact the Driver for further information about it 

However, if you use GoSend Same Day Delivery via e-commerce:

If the number you use in e-commerce is the same as the number on your Gojek account, you can track the delivery status or driver position from Inbox on the Chat feature in the top right corner of your Gojek app homepage

(Example of notification in Inbox. To track delivery status, click on the image)

If the number you use in e-commerce is different from the number on your Gojek account, you will get an SMS with a link to track the delivery status or driver position

When you click the link on the SMS, you will be directed to live tracking, and it looks like this:

Here is the meaning of status in the image above:

• Request Confirmed: Seller has packed your item and clicked the pick up button to call a Driver
• Driver Assigned: Driver has been found and ready to go to the seller’s location
• Pickup: Driver will go to the seller's location and ready to pick up your item
• Pickup Completed: Your item has been received by Driver
• Out for Delivery: Driver is on the way to the delivery destination
• Delivery Completed: Your item has arrived 

Notes: If the destination address for your package is in an apartment or office building, make sure the courier can go up to the intended floor. But if the courier does not need to go up please provide a note on your delivery details.