To recover your Gojek account, you must prepare a new phone number to replace your old phone number. Let's follow these steps:

• Log in to your Gojek account by clicking 'Login'

• Click 'Issue with number?'

 

• Enter the old phone number registered in your Gojek account, then click ‘Continue’

• Check your verified Gojek email, and enter the code you receive. If you forgot your email or it’s not verified, click the ‘?’ button for further assistance.

• Enter the new phone number you want to use in your account, and enter the OTP code you receive via SMS

• Done! You’ve recovered your Gojek account.