If you’re having trouble logging into your Gojek account, please follow the tips below:
“Oops something went wrong”
“OMG… server busy”
“You seem to be offline”
Check your internet connection and try waiting a few moments. Also make sure you have updated your Gojek app to the latest version.
“You seem to be new”
Make sure you have entered the phone number that has been registered to your Gojek app or if you don’t have a Gojek account, please click HERE to see information about how to create a Gojek account.
“Hi there, something’s not right with your account”
Unusual Device Setup
It means that your Gojek account is blocked because it violates the Terms and Conditions of using the Gojek app. To avoid being blocked, make sure you have read and understood the Terms and Conditions.
If you get a notification “We’ve received too many requests”, it means you’ve tried to login to your Gojek too many times within a short period of time. You can re-login to your Gojek account after the waiting time stated on the notification that you get has passed.
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