Help /
gobluebird /
I can’t add my credit/debit card
If you can’t add your debit/credit card in Gojek app, please make sure the things below:
- Your card is activated by the bank issuer for online transactions
- Your card isn’t blocked by your bank
- You have a stable internet connection
- Your card hasn’t expired yet
- You have input the correct card number or CVV
- Your GoPay account is active and not blocked
If you’ve made sure of the things above yet you still can’t register your debit/credit card in Gojek app, you can try using other cards or contact the bank of your debit/credit card issuer.