We always strive to give the best service to our customers as well as educating our merchants to always keep the quality of the food and beverages that they provide to customers.

But if your order came in a disappointing quality,  such as the food you’ve received was stale, rotten, or not fresh, we are deeply sorry about this. Please report it to us by clicking the Contact Us* button below this article. We will be glad to help.

For your information, you can also leave a review** for the restaurant regarding this incident for their evaluation so they can be more careful in executing orders in the future. Click here to find out how.

*Contact Us button only accessible when you open this page on your phone/tablet

**The restaurant rating and review feature is currently not available on the https://gofood.co.id page. But you can still do it from the application.