We are sorry if the driver asked you to cancel the transaction for several issues, such as an emergency, bad weather, or  long-distance restos/destination. You can report this to us *here so we can help you.

If your transaction is still canceled after reporting this issue, we will immediately find a new driver for you.

What if the driver said that the restaurant is closed?

For this issue, please report to us *here

*Link only accessible when you open this page on your phone/tablet