What is the Platform Fee and why am I being charged it?

The Platform Fee is an application service fee that is charged for some services and to support product improvement and user experience through innovation and technology enhancement. Where the Platform Fee is charged, the rates for the Platform Fee may vary depending on several factors, including the type of service provided.

This fee will only be charged to your completed orders. Rest assured if your order is canceled, this fee will not be charged.

You can see the exact amount charged for the platform fee on the payment details on the order summary page.

(example of platform fee)

Hope this information helps you.