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Topics
How to tag your trip
On-Time Pickup Guarantee Voucher for GoRide and GoCar trip
What is an Individual business profile?
How to download your trip report
I can’t link my Gojek account to my company’s GoCorp account
How to edit and delete your individual business profile
I left my item
GoCar Service Area
How to book GoCar
How do I edit my destination?
How to give rating and tip to driver
How to use GoCar (XL)
How to use LinkAja to pay my order
Driver's vehicle is uncomfortable
I can't use LinkAja to pay order
Driver drove unsafely
Driver was Impolite
I was harassed by the driver
Safe Trip Kit feature
How to pay order with credit/debit card
I was charged for Location fee
On-Trip Report Feature
Dynamic pricing for transport services
How to cancel my order
Drive safely with GoCar
Chat or call the driver after the transaction completed
How to redeem promo code
What is pending payment?
How do I pay pending payment?
I can’t use Jago to pay my order
How to manage your payment method
Phone Number Masking feature
Can’t pay with credit/debit card
I can’t add my credit/debit card
Secure debit/credit card if you lost your phone
How to claim Safe Trip+
GoRide & GoCar SafeTrip+ insurance
GoCar SafeTrip Basic Insurance
Schedule a ride feature
How to use Jago Pocket to pay my order
How to contact my driver
How to get and download order history
I haven’t received my voucher
About Carbon Offset
Can't redeem promo code
I was charged for a Platform fee
I can't find a driver
I paid twice for the same order
Driver asked for more payment
I forgot to pay my booking to the driver
How to use GoPay for Gojek services
GoBluebird and GoCar differences
Driver didn't pick up but has completed my order
Driver is different from the app
Booking for someone in a different location
Saved Addresses Feature in transport services
Edit payment feature
Edit pick up location feature
Share Location Feature
Multidestination feature
Driver can’t locate my pick up point
Create multiple orders at the same time
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